Privacy Policy

Introduction

SigDrive, LLC ("SigDrive," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sigdrive.com, use our enterprise RF data lake platform, or interact with us in other ways.

This policy is intended to explain our current website and product privacy practices. It is not legal advice and should not be read as a certification of GDPR, CCPA, or other regulatory compliance.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Request a demo or contact our sales team
• Create an account or register for our platform
• Subscribe to our newsletter or marketing communications
• Apply for employment opportunities
• Contact our support team
• Participate in surveys, webinars, or other events

This information may include your name, email address, phone number, company name, job title, and any other information you choose to provide. Please do not submit classified, export-controlled, sensitive IQ sample data, or other regulated customer data through website forms.

Automatically Collected Information

When you visit our website, Vercel Analytics may collect limited, privacy-focused website usage and device information to help us understand aggregate site performance and usage patterns, including:

• Page URL, referrer, and approximate visit timing
• Browser, device, operating system, and viewport information
• Country or region inferred from network information
• Performance and usage metrics used to improve the website

We do not use Vercel Analytics to identify individual visitors, and we do not use it for cross-site advertising profiles.

Customer Data

For customers using our enterprise platform, SigDrive processes RF signal data and associated metadata on behalf of our customers. This Customer Data remains the property of the customer and is processed solely in accordance with our contractual obligations. SigDrive does not access, use, or share Customer Data except as necessary to provide our services, support, security, or as directed by the customer under the applicable agreement.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and respond to your inquiries and requests
• Send administrative information, such as updates to our terms and policies
• Send marketing and promotional communications (with your consent)
• Analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our agreements
• Process job applications and manage recruitment

Lawful Bases for Processing

Where EU or UK data protection law applies, we rely on the following lawful bases depending on the context:

• Consent: optional marketing communications, event sign-ups, and any processing where we ask for consent.
• Legitimate interests: operating, securing, measuring, and improving the website and responding to business inquiries, balanced against visitor privacy expectations.
• Contract or pre-contract steps: responding to demo, sales, support, procurement, and account-related requests.
• Legal obligations: compliance, recordkeeping, sanctions/export-control screening where applicable, dispute handling, and lawful requests.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, subject to confidentiality obligations.

Legal Requirements

We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

Data Security

We use administrative, technical, and organizational safeguards designed to protect information, including:

• Transport encryption for website traffic
• Access controls for systems used to receive and respond to inquiries
• Security review and monitoring practices appropriate to the system and data type
• Incident response procedures

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context and our legal obligations.

Contact-form submissions are used to respond to your inquiry and may be retained in our email and CRM workflows for business follow-up, recordkeeping, security, and legal purposes unless deletion is requested and no longer retention obligation applies.

For Customer Data processed through our platform, retention is governed by the applicable customer agreement and the customer's instructions.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to certain exceptions
• Portability: Request a copy of your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing communications at any time
• Objection or restriction: Ask us to stop or limit certain processing where applicable law provides that right
• Complaint rights: Lodge a complaint with your local data protection authority, including an EU supervisory authority or the UK Information Commissioner's Office, if you believe our processing violates applicable law

To exercise data subject rights or submit a privacy request, please contact us at legal@sigdrive.com. We aim to acknowledge privacy rights requests within 10 business days and provide a substantive response within the timeframe required by applicable law. We may need to verify your identity or request details before completing a request.

Cookie Notice and Tracking Technologies

Our current website uses Vercel Analytics to understand aggregate website traffic and performance. Vercel describes Web Analytics as cookieless and privacy-focused: it stores anonymized data and does not use cookies for cross-site tracking or behavioral advertising. We do not currently use marketing pixels, retargeting tags, or behavioral advertising cookies on this website.

Because the current analytics implementation is documented as cookieless and not used for advertising, we provide this notice path rather than a separate cookie banner. If SigDrive later adds non-essential cookies, marketing trackers, or similar identifiers, we should add a consent mechanism before those technologies run.

The website may also use essential cookies or similar storage if needed to provide core functionality, security, or user preferences. You can control cookies through your browser settings, although browser-level blocking may limit some website functionality. See the dedicated Cookie and Tracking Notice for a concise summary of current tracking practices.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

SigDrive is based in the United States. If you access our services from outside the United States, please be aware that website, contact-form, and vendor-supported information may be transferred to, stored, and processed in the United States and other locations where we or our service providers operate.

For enterprise customers requiring data sovereignty, SigDrive can support deployment models designed to keep Customer Data within customer-controlled infrastructure or agreed environments, subject to the applicable contract and architecture.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: